Cookie policy Charles Owen

We use various types of cookies on our website. We think it is important that you have control over your online privacy. We want to inform you as completely as possible about which cookies we use and for what purposes.

CONTENT
1. Cookies
2. Types of cookies
3. Privacy
4. Functional cookies
5. Cookies to measure visit
6. Cookies for social media integration
7. Cookies for improvements
8. Cookies to do research
9. Cookies to show at Adventure Veluwe and on other websites
10. Block and delete cookies

Cookies
Cookies can be seen as small text files that a website places on your computer, tablet or mobile phone when you visit the website. Information about your website visit is stored in these cookies. Personal details are processed during the placing of these cookies. By using these cookies a website can recognize you on a subsequent visit.

Types of cookies
There is a difference between functional and non-functional cookies. Functional cookies will be placed with each visit. These are necessary for the website to work properly. In addition to functional cookies, we also place standard analytical cookies (a non-functional cookie). This cookie is not required for the functioning of the website. This way we know which website parts are popular and in which places we can improve our website. If you agree to the placing of these cookies, we also place other non-functional cookies. These cookies have different purposes, and this allows us to improve our service. For example, we use cookies on our website to display online surveys, to test improvements on our website, to display social media buttons or to display relevant advertisements for our services on other sites.

Privacy
Because we think your online privacy is very important, we would like to inform you as completely as possible about which cookies we use and for what purposes. The diagram below shows which cookies we set by default when you visit the website and what we post when you accept these cookies.

Functional cookies
The functional cookies are necessary for a website to function properly. These cookies are therefore placed by default and will not be deleted if you do not accept the cookies. Functional cookies ensure that you can stay logged in during your visit to our website. In addition, these cookies ensure that products remain in your shopping basket when you want to buy something in our webshop.

Cookies to measure visit
Analytical cookies allow us to measure the website visit. These statistics give us insight into how often our website is used, what information visitors are looking for and which pages are visited the most. This way we know which website parts are popular and in which places we can improve our website. We continuously analyze and improve the website to make the experience as pleasant as possible for visitors. We can not trace the statistics we collect to people. This data is therefore always used anonymously. We use Google Analytics to obtain insights from the data. We always place analytical cookies when visiting our website.

Analytical cookies collect, among other things, the following data:
• Track the number of visitors on our web pages.
• Tracking the duration of the visit.
• The searches performed on the website.
• Information about your browser and device with which you visit our website, such as operating system and screen size.
• The way you ended up on our website, for example whether you clicked on one of our advertisements or on a link in an e-mail or newsletter.
• Some anonymous data entered in a form, such as the type of car or the type of cover most chosen.
• Items that you have purchased or added to the cart on the website.

For more information about what Google does with the collected data, we refer to Google’s privacy statements. This statement can change regularly.

We never provide Google with your personal details (such as name, address, BSN, telephone number). Read more about how we handle personal data in our privacy statement.

Cookies for social media integration

On our website we show videos and other content that you can promote and share via a button via social networks. For the functioning of these buttons, social media companies, such as Twitter, Facebook, YouTube and Google, place cookies so that they can recognize you when you are logged into their social network. They also collect data about the page you share. For more information about the data collected by social media companies we refer to the privacy statements of these companies. These can change regularly

• Facebook
• Twitter
• YouTube
• Google +

Cookies for improvements

We are constantly testing our website to provide you with the best user experience. We want to know whether changes we make to the website are also improvements. That is why we often first carry out improvements with a test. We do this with Google Optimize or VWO. Visitors can see a modified version of the website at the same time. In this way we continuously optimize the website. Cookies are used to ensure that you get the correct version of a page and to measure results.

Cookies to do research

We use Hotjar as a tool to do research on the website. This allows you to leave feedback on the website. In addition, we use an online survey in which we ask you to give your opinion about our website, so we can continue to improve our website. The cookie ensures that you do not see the survey unnecessarily often. The cookie also provides information about your operating system and the browser with which you visit the website.
In order to see how visitors use our website, we also use other functionalities of Hotjar. This tool also registers mouse clicks, mouse movements and scrolling behavior of visitors on our website. Hotjar collects information about visited pages, the browser you use, the type of device and operating system. We use this information to improve the website every time.

Cookies to show Saled on other websites

We use online advertisements to bring our services to the attention. We do this as focused as possible, so that we keep the costs low and do not show unnecessary advertisements. We use Google AdWords, Google Dynamic Remarketing, Facebook Custom Audiences, Microsoft Bing Ads and DoubleClick.

These cookies make it possible to:
• Track advertisements that you have already seen, so that you do not get the same advertisements see from us
• To see how many visitors click or click on our ads • Keep track of how many visitors purchase a service from us after they click on an ad. This is necessary to be able to analyze the effectiveness of advertisements
• Keep track of whether you have already purchased certain services from us. You will then not see any unnecessary advertisements. Also if you do not accept cookies, you can still come across advertisements from us online. Not all of our advertisements use cookies. Cookies make it possible to show you more relevant advertisements and no unnecessary advertisements. For more information about what we do with stored data, we refer you to our privacy statement. This can be changed regularly.

Blocking and deleting cookies

If you do not wish to have cookies placed on our website, you can choose this in the cookie notification that you will see when you visit our website for the first time. If you have previously accepted our cookies, you will no longer see this message and you must first delete our cookies.

You can also choose to block the placing of cookies via your browser. If you block all cookies, websites may not work as well. It is better to selectively disable the unwanted cookies. You can do this in your browser at the settings. This also immediately blocks the cookies from other websites that are going to visit.